Who We Help

Who We Help: Global Health Systems Advancing Better Health

From hospitals and health systems to governments, foundations, and community-based organizations, the Institute for Healthcare Improvement (IHI) partners with leaders around the world to improve quality, safety, equity, and health outcomes at scale. Through evidence-based improvement science, strategic guidance, and collaborative learning, IHI helps organizations strengthen health care delivery systems, advance population health, reduce preventable harm, and build long-term capability for sustainable transformation.
Partner With Us
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Partnering with Health Care Leaders to Drive Measurable Change

IHI collaborates with health care organizations around the globe to co-design custom solutions for complex challenges, leading to measurable and sustainable improvement. With over 30 years of experience in health care improvement, spanning across more than 60 countries, IHI translates evidence-based methodologies into scalable realities. From community clinics and policy makers to philanthropic foundations, health care systems, and national ministries, we co-design solutions to secure measurable breakthroughs in maternal health, age-friendly care, chronic disease management, and more.
Who We Help

Health Care Delivery Systems

East London NHS Foundation Trust (UK) – Achieved three national "Outstanding" ratings through an enterprise-wide improvement culture

Saving Lives After Surgery Initiative (Africa) – Hospitals across multiple countries reduced postoperative mortality by 36%

St. Jude Global “Golden Hour” – Multi-year partnership across Latin America, including Mexico, Brazil, Haiti, Panama, Paraguay, and Peru to increase timely antibiotic delivery and reduce infection-related complications and mortality, resulting in a 60% decrease in sepsis incidence

Who We Help

Community-Based Organizations

Local networks, civic institutions, and community health partners working to improve care for specific populations.

Quality improvement collaboratives in Ethiopia – Community and facility-linked learning improved maternal and newborn health outcomes.

Who We Help

Foundations & Philanthropic Partners

Organizations invest in scalable solutions to complex health challenges through research, operational support, and improvement infrastructure.

The John A. Hartford Foundation: A long-standing partner that co-created the Age-Friendly Health Systems framework to optimize care for older adults, and funds specialized clinical safety scholarships.

Who We Help

Governments

City, state, regional, and national agencies shaping policy and building system-level improvement capacity.

Safer Care Victoria (Australia) – Multi-year partnership advancing Whole System Quality across the state's health sector.

Who We Help

Industry Partners

Professional associations, device and technology companies, payers, and other industry actors contributing to innovation and improved delivery of care.

Global surgical safety partners (Queen Mary University of London, University of Cape Town, NIHR) – Collaborated on innovative models to reduce preventable postoperative deaths.

Who We Help

Policymakers & Influencers

National and international thought leaders, regulators, advocacy groups, and public health agencies shaping standards and guidance.

US National Nursing Home COVID-19 Action Network – More than 30,000 participants across 9,000+ nursing homes received improvement-focused infection control support.

Expertise with Global Reach

IHI has worked in 62 countries globally, with teams on 6 continents.

Consulting and implementation support is tailored to meet your goals and accelerate improvement.

Select a region to view examples of our consulting work.

Africa

Saving Lives After Surgery
Multiple countries in Africa

Partnership with University of Cape Town, Queen Mary University of London, and the UK’s National Institute for Health and Care Research to build an effective, scalable model of care to reduce postoperative mortality in African hospitals by 25 percent.

Ethiopia National Health Care Quality Strategy
Ethiopia

Partnership with the Ethiopian Federal Ministry of Health, with support from the Bill & Melinda Gates Foundation and Margaret A. Cargill Philanthropies, to foster a culture of quality throughout the Ethiopian health system and reduce maternal and neonatal mortality.

Project Fives Alive!
Ghana

Partnership with Ghana Health Service and the National Catholic Health Service, funded by the Bill & Melinda Gates Foundation, to reduce under-5 mortality and morbidity in Ghana.

Asia–Pacific

National Preterm Birth Prevention Collaborative
Australia

Partnership with Safer Care Victoria, the Australian Preterm Birth Prevention Alliance, and Women’s Healthcare Australia to safely reduce the rate of preterm and early birth by 20 percent across Australia.

Timely Emergency Care Collaborative
Australia

Partnership with Victoria State Government’s Department of Health to improve patient flow and reduce the length of stay in participating hospital emergency departments by 15 percent for non-admitted patients and by 20 percent for admitted patients. 

Accelerating Quality Improvement
Singapore

Partnership with Singapore’s Ministry of Health to build capacity and capability for quality improvement across Singapore’s health system.

Service Delivery Redesign with People and Provider
Bangladesh

Partnership with the World Bank and Mass Design to understand women’s childbirth care-seeking behaviors and design solutions to improve maternal and newborn healthcare facility use.

Europe

Building a Culture of Improvement
England

Partnership with East London NHS Foundation Trust, a provider of community health, mental health, primary care, and specialist services, to teach and embed quality improvement methodology throughout the Trust. 

Reduce Race-Related Maternal and Neonatal Mortality and Morbidity
England

Partnership with the UK’s Health Foundation and NHS Race & Health Observatory to reduce race-related maternal and neonatal mortality and morbidity by designing and testing change packages in four focus areas: postpartum hemorrhage, maternal mental health, preterm births, and gestational diabetes. 

STOP Hospital Infection!
Portugal

Partnership with The Gulbenkian Foundation and the Portuguese government to reduce four common hospital-acquired infections — ventilator-associated pneumonias, surgical site infections, catheter-associated urinary tract infections, and central line-associated bloodstream infections — by 50 percent in 12 hospitals.

Latin America

“Golden Hour” Improvement Science in Action
11 countries across Latin America

Partnership with St. Jude Global to increase the percentage of febrile pediatric hemato-oncology patients (PHOPf) who present to the emergency room (or equivalent) and who receive the first dose of antibiotic in less than 60 minutes.

CuidARTE Collaborative
Mexico

Partnership with Amexcasep with funding from Johnson & Johnson Foundation, this Breakthrough Series Collaborative aims to increase levels of joy in work and thriving from work in 25 secondary and tertiary care hospitals in Mexico. 

Cuidado Integral a Saúde (Comprehensive Health Care)
Brazil

Public-private partnership in Brazil aimed at improving primary care within the private health care system, moving from Demonstration (Phase 1) to Adaptation (Phase 2). 

Middle East

Strategic Partnership with Hamad Medical Corporation
Qatar

A multi-year partnership, initiated in 2013, to improve safety and quality throughout Hamad Medical Corporation, with the latest phases of work focusing on value improvement, age-friendly care, and system-wide patient flow.

Age-Friendly Health Systems: Saudi Arabia
Saudi Arabia

Breakthrough Series Collaborative in partnership with the Kingdom of Saudi Arabia’s Ministry of National Guard Health Affairs to implement an Age-Friendly Health Systems approach to improving care for older adults. 

North America

HealthyNYC
USA

Partnership with New York City’s Department of Health to improve life expectancy in New York City to age 83 by 2030 by focusing on seven major causes of death: cardiometabolic diseases, screenable cancers, COVID-19, opioid overdose, suicide, homicide, and maternal mortality. 

Medi-Cal Child and Behavioral Health Collaboratives
USA

Partnership with California’s Department of Heath Care Services to build capability and capacity in applying quality improvement and equitable care tools and methods in all 26 of California’s Managed Care Plans.

Lung Transplant Collaborative
USA

Partnership with Lung Bioengineering (part of United Therapeutics) to increase the volume of lung transplants, using a Breakthrough Series Collaborative approach, by 30 percent across nearly half of all lung transplant programs by June 2026. 

Twelve Years. One Shared Mission.

Discover how IHI and Ethiopian partners co-created sustainable quality improvement capability across thousands of health facilities, helping reduce maternal mortality, stillbirths, and neonatal deaths while building a stronger, more resilient health system from within.

Discover the Impact
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