Sylvia Trent-Adams, PhD, RN, FAAN, FNAP, ANEF, President and CEO, Institute for Healthcare Improvement (IHI), is a lifelong public servant who served for over 30 years in the US Army and the US Public Health Service Commissioned Corps. Prior to joining IHI, Dr. Trent-Adams was President of The University of North Texas Health Science Center at Fort Worth, where she was previously Executive Vice President and Chief Strategy Officer. Her previous roles also included Deputy US Surgeon General, Acting US Surgeon General, and US Department of Health and Human Services Principal Deputy Assistant Secretary for Health. Prior to these roles, she was Deputy Associate Administrator for the HIV/AIDS Bureau at the US Health Resources and Services Administration. In these various leadership roles, Dr. Trent-Adams was responsible for health planning, directing health programs, policy and program development, and setting legislative and program priorities. At the HIV/AIDS Bureau, she managed the $2.3 billion Ryan White program, which funds medical care, treatment, referrals, and support services for uninsured and underserved people living with HIV. Dr. Trent-Adams was instrumental in the US response to a variety of health crises, including the COVID-19 pandemic, the opioid epidemic, an Indian Health Service public health emergency, the Flint, Michigan water crisis, the Zika virus response, and responses to hurricanes Irma, Harvey, and Maria. Dr. Trent-Adams has received numerous awards and recognitions, including the International Red Cross Florence Nightingale Medal, a Distinguished Service Medal, and a Meritorious Service Medal for her role as Commanding Officer for the US response to the Ebola outbreak in West Africa in 2015. She received her Bachelor of Science in Nursing from Hampton University, a Master of Science in Nursing and Health Policy from the University of Maryland, Baltimore, and a Doctor of Philosophy in Public Policy from the University of Maryland, Baltimore County.

Jill Duncan, RN, MS, MPH, Vice President, Institute for Healthcare Improvement (IHI), oversees IHI’s portfolio of global education, professional development, and training as well as IHI’s US-based Strategic Partnerships and a global Partner network. Additionally, she leads IHI’s US-based Leadership Alliance and is accountable to the success of global teams in supporting robust relationship-based networks across IHI communities. Ms. Duncan is an active partner, facilitator, and advisor to large-scale efforts focused on leadership, workforce well-being, clinical quality improvement, and learning networks. Her previous IHI responsibilities include daily operations and strategic planning for the IHI Open School, leadership for a number of results-oriented initiatives, and the design and development of workforce development programming. Ms. Duncan draws from her learning as a Clinical Nurse Specialist, quality leader, nurse educator, and frontline care provider. She received her undergraduate nursing degree from Georgetown University and her Master of Science and Master of Public Health from the University of Illinois Chicago.