Improving Mental Health Care in the ED Online Course with Coaching
Melhorando os cuidados de saúde mental no departamento de emergência
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Recognize the importance of building a trauma-informed culture in the ED through this 5-session online course with coaching.
Após concluir o curso, os participantes serão capazes de:
- Reconhecer a importância de construir uma cultura informada sobre traumas no departamento de emergência
- Entenda como padronizar os processos de DE em torno da saúde mental, aproveitando os principais recursos multidisciplinares de suas unidades, incluindo médicos, enfermeiros, assistentes sociais, provedores de saúde mental e colegas, bem como pacientes e familiares.
- Descreva como incorporar a perspectiva do paciente e da família no redesenho do atendimento ao DE
- Identifique um parceiro-chave da comunidade com quem você deseja fortalecer o relacionamento da sua organização e desenvolva estratégias para melhorar esse relacionamento.
- Elabore um projeto de melhoria que aborde pelo menos um dos quatro elementos da estrutura.
- Faça 1–3 testes de mudança em pelo menos uma área de melhoria
- Identifique pelo menos duas medidas que você pode usar para avaliar o impacto do seu trabalho de melhoria
Session Agenda
The agenda for the April 2025 offering is available will be available soon!
A Unique Learning Experience
IHI online courses with coaching combine self-directed sessions and live virtual instruction facilitated by expert IHI faculty. This design gives learners flexibility with their schedule, without sacrificing the deep learning that occurs with our specialized faculty.
Continuing Education
In support of improving patient care, the Institute for Healthcare Improvement is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team. Continuing education credits for this program are still being finalized and will be updated shortly.
CE Instructions
To be eligible for a continuing education certificate, attendees must complete the online evaluation within 30 days of the continuing education activity. After this period, you will be unable to receive a certificate.
Continuing education credits will not be awarded for non-educational activities, including (but not limited to) meals, breaks and receptions.
Already attended?
To view continuing education (CE) credits and session materials:
- Click on the "My IHI" link on the top of this page
- Once you are logged in, click on the "Credits" tab to see CE information.
- Click on the "My Participation" tab and then the button that says "My Materials" to see course materials.
Fees & Scholarships
Registration Rates
Regular Rate: $549 per person
This rate includes all video modules released throughout the online course, all-learner calls, and the use of all tools and resources.
Scholarships
IHI is pleased to offer a limited number of scholarships to assist with program registration costs for those working in:
- Independent, United States Federally Qualified Health Centers (FQHCs) that are not affiliated with a hospital or health system
- Critical Access Hospitals
- Independent practices with fewer than 20 physicians
- Hospitals with fewer than 50 beds
- Members of America's Essential Hospitals
- 501(c)(3) organization with a defined operating budget of less than $5 million, serving community-based populations
- Ministries of Health
- Faith-based health institutions
- Skilled Nursing Facilities
All Scholarships are reviewed on an individual basis. If multiple individuals from the same organization wish to apply for a scholarship, each individual must submit an application. Group discounts are also available, see information above.
To ensure equal distribution of funds, all scholarships applications are reviewed using the same scoring criteria. All awarded amounts are final.
Cancellations, Substitutions, and Refunds
- Payments: Full payment is due at the time of registration.
- Credit card payments: Enter your credit card information online during the registration process, or call the IHI Customer Experience Department to process payment over the phone.
- Check payments: If you need to make a payment by check, please call the IHI Customer Experience Department.
- Cancellations: For cancelations made within one day before the start of the program: Registration fees are fully refundable if a written request is received by info@ihi.org on or before one day before the start of the program.
- Refunds: IHI will issue all refunds in the original payment type (credit card or check) within 30 days. Registrations received one day before the start of the program are not refundable.
- Substitutions: One attendee may be substituted for another at any time by calling the IHI Customer Experience Department or emailing info@ihi.org.
Our Guarantee to You
If for any reason you are not completely satisfied that your attendance in an IHI educational program is a valuable experience, IHI will gladly refund your registration fee per the policies noted above. Please note that due to unforeseeable circumstances, last-minute changes in program titles, speakers, or presentations may be unavoidable.