IHI Open School for Higher Learning and Residency Programs
Our new subscription plan for higher learning and residency programs offers 12 months of access to 13 essential courses, for just $25 a user.
Subscriptions
Please fill in the following form to request an Open School for Higher Learning & Residency Programs group subscription.
Certification of higher learning or residency program status will be required during the subscription process.
Note: This subscription plan does not include Continuing Education credits. If your organization requires Continuing Education credits, please explore these options: IHI Open School for Hospitals and Health Systems (Group Subscription), IHI Open School for Individual Health and Health Care Professionals
Melvin Blanchard, MD, MACP
Greater Baltimore Medical Center
Greater Baltimore Medical Center
The IHI Open School courses have been transformative for our residency program... with 50% of our second-year residents now leading QI initiatives. I highly recommend these courses for their quality, value, and effectiveness.
IHI Open School in Arabic and English (Contextualized for the MENA Region)
At this time, these courses are available through group subscriptions only.
This offering is brought to you through a partnership between IHI and the Hamad Medical Corporation.
To date, more than nine million IHI Open School courses have been completed worldwide.
What You'll Learn
Learners around the world use the Open School to:
Develop the capability of health care staff in the areas of safety, quality improvement, equity, and person-centered care
Develop a common language within their organizations about system improvement and quality improvement methods
Guide clinicians to deeply consider what matters to patients and populations, and how to achieve more equitable care
Introduce new career pathways in patient safety and quality improvement
Reinforce trainees, residents, and fellows in learnings around patient safety, quality, and quality improvement
Provide a gateway into advanced training like the Certified Professional in Patient SafetyTM credential
Augment the practices supporting an organization’s high-reliability journey
Pricing
| # of Participants | Cost ($USD) | Price Per Student | Price Per Course ** |
| 50 | $4,999.00 | $99.98 | $7.69 |
| 100 | $7,499.00 | $74.99 | $5.76 |
| 250 | $12,499.00 | $49.99 | $3.84 |
| 500 | $18,999.00 | $37.99 | $2.92 |
Subscriptions for groups greater than 500 users are also available.
Subscriptions
To purchase an IHI Open School in Arabic group subscription, please fill out the following request form.
Need help?
Questions? We're here to help! Contact us at openschoolsubscribers@ihi.org.
Note: If you are a current subscriber of the HMC Open School,
contact Hamadopenschool@hamad.qa for regional customer support.
*A micro-credential shows proof of completion for a series of courses from an accredited learning institution. They let employers and your professional network know that you have proficiency in a subject area. You can reference this micro-credential on your resume or CV as “Safety and Quality Improvement Micro-Credential, Institute for Healthcare Improvement, (Date of completion).”
**Price per course based on the Basic Certificate (13 courses)
Certified Professional in Patient Safety (CPPS)
The CPPS credential is earned by professionals who have demonstrated a high level of proficiency in the core standards of patient safety. Live and on-demand review courses are available to help you prepare for the CPPS exam by reviewing domain content areas and test-taking strategies.
Learn More
Certified Professional in Age-Friendly Health Care Review Course: Live Webinar
*Prices are listed in USD
Please review our Cancellation Policy
Not receiving IHI emails? Please ask your IT department to add the ihi.org domain to your organization's Safe Senders list.
Establish Your Expertise. Lead the Way in Age-Friendly Care.
About Certification
The CPAFH credential sets the benchmark for excellence in the care of older adults. Developed as a part of the Age-Friendly Health Systems initiative by IHI, The John A. Hartford Foundation, the American Hospital Association (AHA), and the Catholic Health Association of the United States (CHA), the CPAFH credential certifies health care professionals who are equipped to deliver high-quality, person-centered care rooted in the 4Ms Framework and tailored to the goals, preferences, and needs of older adults. Learn more about the CPAFH credential.
Agenda
This program consists of 2 live virtual sessions from 12:00 PM – 5:00 PM ET.
| Day 1 | Day 2 |
| Common Older Adult Conditions and Evidence-Based Practices | Personalized Care and Support |
| Mental and Behavior Health | Advance Directives |
| Medications | Care Interventions, Care Preferences, Wellness, and Well-Being Support |
| Age-Friendly Practices and Outcomes | Interdisciplinary Care, Care Planning, and Collaboration |
| Professional Practice and Advocacy of the Older Adult | Quality of Life and Levels of Care |
| Systems Practice and Design |
Cancellation Policy
All cancellation requests may be submitted in writing at certification@ihi.org. Requests received 72 hours (3 business days) before the scheduled start time will receive a full refund. Refund requests submitted less than 72 hours (3 business days) before the scheduled start time will be ineligible for a refund.
Handouts
Handouts for this course will be sent to registered course attendees a few days before the course date. Handouts will not be given onsite for live courses; therefore, attendees are responsible for printing or downloading them before the course. Attendees are encouraged to bring their computers to the live courses.
Need Help?
Email certification@ihi.org
Turn on the Lights Podcast
Turn on the Lights Podcast
Simplifying Health Care and Accelerating Change
Health care is complex — but understanding it shouldn’t be out of reach. Turn on the Lights is a podcast that brings clarity, urgency, and humanity to the most pressing issues in health and health care today. Hosted by Don Berwick, MD, and Kedar Mate, MD, two of the most respected voices in health system transformation, this series invites listeners into honest, thought-provoking conversations with people who are challenging the status quo — from frontline clinicians and policy leaders to patients and community advocates. Whether you're a health care professional, policymaker, or simply someone who cares about the future of care, this podcast will inform, inspire, and empower you to be part of the change.
Each episode explores a different facet of the health care experience — what’s working, what’s broken, and what’s possible. From the crisis of medical debt to the promise of virtual primary care, from health equity to social justice, Turn on the Lights doesn’t shy away from hard questions. Instead, it shines a light on the people and ideas that are driving meaningful progress.
Podcast Hosts:
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| Don Berwick, MD, MPP President Emeritus and Senior Fellow, IHI Turn on the Lights Podcast Host |
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| Kedar Mate, MD Founder and CMO, Qualified Health, and Former President and CEO, IHI Turn on the Lights Podcast Host |
Why Listen?
- Real Stories: Hear directly from patients, clinicians, and changemakers who are living the challenges and leading the solutions.
- Global Perspectives: Learn from innovations and insights around the world that are reshaping how care is delivered.
- Actionable Ideas: Walk away with new ways to think, act, and advocate for better health and health care.
Subscribe and Stay Connected
Don’t miss an episode: Subscribe to Turn on the Lights wherever you get your podcasts. Whether you’re on your commute, walking the dog, or between meetings, these conversations will keep you thinking and inspired.
If you enjoy the show, please leave a rating or review — it helps others discover the podcast and join the movement to improve health and health care for all.
What Listeners Are Saying
Turn on the Lights Podcast
Turn on the Lights Podcast
“A must-listen for anyone who cares about health equity and system transformation.”
What Listeners Are Saying
Turn on the Lights Podcast
Turn on the Lights Podcast
“Don and Kedar bring warmth, wisdom, and urgency to every episode.”
What Listeners Are Saying
Turn on the Lights Podcast
Turn on the Lights Podcast
“Finally — a podcast that doesn’t just talk about problems, but explores real solutions.”
Chaos to Capability with Care Operating Systems - Webinar
Health care is at a breaking point—but what if we could move from chaos to capability with a smarter, system-wide approach?
If you’re ready to stop layering initiatives on top of each other and start building system capability by design, this webinar is for you.
We know that health care leaders are facing unprecedented challenges—workforce strain, fragmented operations, and mounting pressure to deliver better outcomes with fewer resources. The solution? A structured Care Operating System that enables continuous learning, proactive problem-solving, and high-performance operations.
Join Dr. Don Berwick, Dr. Trish Henwood, and Josh Clark in this exclusive IHI webinar as they explore how leading health systems are adopting an operating system.
Built on decades of safety and reliability science, Care Operating Systems brings visibility, structure, and shared accountability to how your system learns, improves, and adapts.
Leaders who’ve adopted it describe it as the moment their strategy became executable—and their leadership teams became truly aligned.
Don't miss out, register today!
CC 101: Contextualizing Care for the Clinician
Overview
Contextualizing care, a clinical competency, is the process of adapting care to the circumstances and behavior of individual patients. The failure to do so, when it results in a suboptimal plan of care, is a contextual error. Contextual errors, which are common and often overlooked, adversely affect health care outcomes, and they contribute to overuse and misuse of medical services.
Through a series of five modules, you will acquire the knowledge, skills, and insight to systematically contextualize care during the medical encounter. You will also learn about the research evidence that contextualizing care has a measurable impact on patient outcomes and costs, and that clinicians improve with the instruction and feedback you will receive here. Finally, the course concludes by exploring the interpersonal dimensions of clinicians that facilitate contextualization of care.
Course Objectives
After completing this course, you will be able to:
Describe key terms and concepts essential to contextualizing care during a clinical encounter.
Apply key terms and concepts to clinical scenarios to contextualize care and avoid contextual errors.
Summarize research evidence on the impact of contextual errors and interventions to prevent them on health care service utilization and patient outcomes.
Characterize both the opportunities and limits of contextualized care planning to mitigate the adverse effects of social risk factors during the clinical encounter.
Theorize about the interpersonal qualities of clinicians who contextualize care.
Lessons
- Lesson 1: Basic Concepts
You will learn how to apply the four-step framework for contextualizing care during a clinical encounter.
- Lesson 2: The Research Evidence for Contextualizing Care
You will learn how research on contextualization of care is conducted and what it’s shown.
- Lesson 3: Basic Skills Building and Assessment
You will practice applying contextualization of care strategies to simulated cases.
- Lesson 4: Applying Skills to Mitigate Social Determinants of Health
You will learn to apply contextualization of care skills to mitigate effects of social determinants of health on adverse patient outcomes.
- Lesson 5: Interpersonal qualities of clinicians who contextualize care
You will explore through self-reflection the personal characteristics of the clinician that facilitate contextualization of care.
Continuing Education
Course completion typically earns 3 Continuing Education credits. Please read the full details to ensure that this course offers your desired credit type. Learn more about Continuing Education credits
In support of improving patient care, the Institute for Healthcare Improvement is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
See full details
The Institute for Healthcare Improvement designates this internet enduring activity for a maximum of 3 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. This activity may also be applicable for other professions that accept AMA PRA Category 1 Credits™.
This activity is approved to award 3 credit(s) toward Certified Professional in Patient Safety (CPPS) recertification.
Planning Committee
Saul Weiner, MD, Professor of Medicine, Pediatrics, and Medical Education, University of Illinois at Chicago.
Disclosure: None of the planners, presenters, or staff for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.
Subscriptions
This course is available in the following IHI Open School subscriptions:
Need help? Contact us for questions.
GME 205: Aligning Graduate Medical Education with Organizational Quality & Safety Goals
Overview
In this course, we’ll present innovative strategies that training programs around the country are using to engage residents in institution-wide quality improvement and patient safety (QI/PS) efforts. This toolbox of change ideas will help you or your institution’s quality leaders build successful collaborations between existing QI/PS infrastructures and graduate medical education (GME) programs.
Course Objectives
After completing this course, you will be able to:
- List and describe four change ideas that are being implemented in training programs around the country to accelerate QI/PS education at the graduate medical education level.
- Discuss the cultural shift that is occurring, in which organizations are focusing on root cause analysis and systemic improvement as opposed to placing individual blame.
- Suggest at least two reasons why trainee participation in institutional QI/PS activities and committees is critical.
Estimated Time of Completion: 1 hour
Continuing Education Credits
Course completion typically earns 1 Continuing Education credit. Please read the full details to ensure that this course offers your desired credit type. Learn more about Continuing Education credits
See full details
In support of improving patient care, the Institute for Healthcare Improvement is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the health care team.
The Institute for Healthcare Improvement designates this internet enduring activity for a maximum of 1 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
This activity is approved to award 1 credit(s) toward Certified Professional in Patient Safety (CPPS) recertification.
This activity/program is approved by NAHQ® for 1 CPHQ CE credit.
Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to:
- 1 Medical Knowledge MOC point(s) in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program
- 1 MOC point(s) in the American Board of Pediatrics' (ABP) Maintenance of Certification (MOC) program
- 1 point(s) in the CME component of the American Board of Anesthesiology's redesigned Maintenance of Certification in AnesthesiologyTM (MOCA®) program, known as MOCA 2.0®. (Please consult the ABA website, www.theABA.org, for a list of all MOCA 2.0 requirements.)
- 1 point(s) in the American Board of Ophthalmology's Maintenance of Certification program. It is the CME activity provider's responsibility to submit learner completion information to ACCME for the purpose of granting MOC credit.
Successful completion of this CME activity, which includes participation in the evaluation component, enables the learner to satisfy the Lifelong Learning requirements for the American Board of Ophthalmology's Maintenance of Certification program.
Successful completion of this activity, which includes participation in the evaluation component, offers Lifelong Learning (MOC Part 2 CME) point(s) for the following boards:
- American Board of Anesthesiology (ABA)
- American Board of Allergy & Immunology (ABAI)
- American Board of Colon & Rectal Surgery (ABCRS)
- American Board of Pathology (ABPath)
- American Board of Psychiatry & Neurology (ABPN)
- American Board of Plastic Surgery (ABPS)
- American Board of Nuclear Medicine (ABNM)
- American Board of Thoracic Surgery (ABTS)
- American Board of Urology (ABU)
Successful completion of this activity, which includes participation in the evaluation component, offers Self-Assessment (MOC Part 2 SA) point(s) for the following boards:
- American Board of Family Medicine (ABFM) (15pts)*
- American Board of Pediatrics (ABPed) (20pts)*
- American Board of Ophthalmology (ABOP)
- American Board of Orthopedic Surgery (ABOS)
- American Board of Radiology (ABR)
- American Board of Physical Medicine and Rehabilitation (ABPMR)
*ABPed and ABFM diplomates are required to complete all the selected courses within an activity to collect MOC activity points.
It is the CME activity provider's responsibility to submit learner completion information to ACCME for the purpose of granting MOC credit.
By attending GME 205 offered by the Institute for Healthcare Improvement participants may earn up to 1 ACHE Qualifying Education Hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation.
Subscriptions
This course is available in the following IHI Open School subscriptions: